Retraction & apology

Earlier this week Platinax News reported that Ubuntu, Trustix, and Suse made it difficult for subscribers to their email lists to opt out.

Key issues raised were that there was no clear unsubscribe option, and the unsubscription process was user-unfriendly. This could lead to disgruntled subscribers perceiving themselves to be be subject to unwanted emails.

However, it’s fair to say the item was clumsy in its language, and might have created the perception that it was reporting Ubuntu, Trustix, and Suse as responsible for spam.

For this reason, the item has now been retracted.

Platinax would like to apologise to those involved in the projects at Ubuntu and Trustix for any discomfort caused by the item.

Platinax would especially like to apologise to Novell and users of Suse, for incorrectly reporting that there was no obvious email opt out, when this was plainly incorrect.

Platinax News is intended to cover issues that may be of interest to small businesses in the UK, and the issue of usability to be covered in the original item was believed to be a newsworthy item.

However, Platinax wholly accepts that the manner in which this item was originally covered was not acceptable, and failed to cover the story in the best manner.

While Platinax does strive to reasonable standards in its reporting, and has done so for over two years, it’s fair to say the original item was something of a cock-up.

I hope readers continue to enjoy the site, and that Platinax can continue to bring an “open source” mentality to helping UK business online.

In the meantime, a more considered approach will be taken on how items are reported in future.

- Brian Turner, site admin & director of Platinax Internet Ltd.