Debenhams sued over DDA

Greg Jackson, a wheelchair user from Derby, has become the first person to use the Disability Discrimination Act to prosecute a firm for lack of access.

Mr Jackson is unable to access all parts of the Debenhams store in Derby, because of steps leading to the menswear section, where there is no lift or ramp. On Friday Mr Jackson served a writ at Debenhams’ London headquarters, for failing to uphold part of the Disability Discrimination Act.

Mr Jackson’s case is being supported by the Disability Rights Commission. Cathy Casserley, a spokeswoman for the commission said: “Debenhams is a large retailer - it had over £300m profit last year. It’s got 123 stores and they really haven’t addressed physical access.”

The Disability Discrimination Act (DDA) came into force in October last year. Part 3 of the Act says that all service providers must alter, adapt or remove physical barriers that make it unreasonably difficult for disabled people to receive fair treatment.

Debenhams is awaiting the outcome of an independent audit of its Victoria Street site in the city.